faqs

What sets DanceLine® apart is our customer experience. Our talented team is here to not only help you to find just the right products, but to be your partners in dance. Whether that means picking out a leotard that is flattering for your body shape, teaching you how to break in your pointe shoes, discussing the fit of your ballroom shoe, sharing the secret of just enough growing room, suggesting a new dance class to try, or recommending just the best tap shoe, we're here to help. However, not everyone can visit our store, so we have made some of our non-shoe selections available to you online. We are proud of our ever-changing selection of merchandise at DanceLine - some styles are here and gone so quickly it just wouldn't make sense to put them online. We do try to make available online as many selections as possible.  Also, for convenience our

To The Pointe program participants can order their product at any time of the day. Studio requirements are available for pick up in store or delivery

DanceLine® strives to  provide high quality products with a diverse selection, friendly and knowledgeable customer service, and an environment as beautiful as the performances.

Create a dance retail experience.

DanceLine® is primarily a brick and mortar store.  For the convenience of our customers and studios we have dress code and To The Pointe items available online.  But we may have what you are looking for.  Just ASK!!

DanceLine® is located in Paoli, PA.  Directions HERE! 

Yes! If you come to DanceLine® asking for dance clothes for your child or yourself, chances are that one of the first questions you'll hear from us will be, "Where are you taking class?" If we don't know what to grab you immediately, we'll check our trusty dress code binder that contains up to date dress codes of as many dance studios as we've been able to collect.

YES!  Some of the studio dress code and requirements can be found here.

Adults, toddlers, kids  - Male and female!   
In fact, most of our boutique is full of both children and adult sized clothing. We're proud to be "not your average dance store," offering products that advanced dancers and Ballroom dancers truly need and want for class. We have gained a reputation for offering a bigger "fashion" leotard selection than many other dance stores. Our child size clothing runs from size 2-14, and our adult sized clothing goes from there all the way up to 3X in some styles.  We also have a reputation for having an extensive ballroom shoe selection.

We sell far too many brands for one size chart to work for them all. If you would like to see a size chart, call us or stop by the boutique and we will do our best to locate a size chart for the particular brand you're interested in.

Most of the items in our shop list care instructions on the tag and can generally be washed warm and put in the dryer. For longer lasting garments however, we recommend dancewear be washed in cold water and then hung or laid flat to dry. We’re speaking from years of combined dance experience here! Another tip: Do not use fabric softener, as this will inhibit the fabric's wicking abilities (if it has any).

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In Store, DanceLine accepts Visa, MasterCard, American Express, Discover, Contact less payment, TAP, Personal Checks (with ID), Cash, and DanceLine gift cards.

Online, DanceLine accepts Visa, MasterCard, American Express, Discover, Paypal, ApplePay, SHOP Financing and DanceLine gift cards.

Dance footwear and dance socks may be returned. Shoes may be exchanged for size or style, only.

Exchanges can me made in the boutique within 14 days of purchase. Footwear and socks cannot be worn, damaged or appear to be used. All footwear are subject to inspection. Shipping costs are not refunded.

Exchanges can be made for online dance footwear and socks. Postage for the exchange is the reponsibility of the purchaser. Exchanges may occur within 14 days of purchase. Footwear and socks cannot be worn, damaged or appear to be used. All footwear are subject to inspection. Shipping costs are not refunded.

Suggestion: If you need help with sizing, please call (610-251-2344) or "chat with us"
M-F 10-7 Eastern Time
Sat 10-5 Eastern Time
Sun 12-3 Eastern Time

Note:Sale items, tights and underwear may not be returned. Gift cards are final sale.

Unwashed and unworn merchandise may be returned to the boutique for a FULL REFUND within 14 days of purchase. All hangtags must be attached to the garment and proof of payment must accompany the garment(s) at time of return. All garments are subject to inspection. Shipping costs are not refunded.

Unwashed and unworn merchandise may be returned from online sale for an 80% REFUND plus postage to return the item all within 14 days of purchase. All hangtags must be attached to the garment. All garments are subject to inspection. Shipping costs are not refunded.

Unwashed and unworn merchandise may be exchanged in boutique or from online sale plus postage to return the item within 14 days of purchase. All hangtags must be attached to the garment. All garments are subject to inspection. Shipping costs are not refunded.

Suggestion: If you need help with sizing, please call (610-251-2344) or "chat with us"
M-F 10-7 Eastern Time
Sat 10-5 Eastern Time
Sun 12-3 Eastern Time

Note:Sale items, tights and underwear may not be returned. Gift cards are final sale.

Tights, underwear, sale and clearance items, and gift cards are final sale. Once tights have been tried on, they are considered used. Because it is impossible to tell whether or not a package of tights has been opened or not, we do not accept tights for return, so that we are sure to not be selling used tights to our customers. Similarly, we don't take returns on underwear. We know big businesses like Victoria's Secret do, but we, frankly, think that's a little gross. We want to sell you underwear that has never been worn.

EXCHANGES and RETURNS

All exchanges and returns must be initiated within a 14 days

Shoes, undergarments, tights may be exchanged not returned and if:

purchased within 14 days
original packaging

copy of receipt must accompany the transaction

not worn 

Returns are in like sales CC for CC, Debit for CC, Check for cash after 14 days (and if funds available in register)

PAYMENT FORMS

IN STORE
DanceLine Accepts credit card (swipe, chips and tap) (Visa, Mastercard, American Express, Discover, JCB), cash, checks, Apple Pay

ONLINE
DanceLine accepts credit cards (Visa, Mastercard, American Express, Discover, JCB), Paypal, Apple Pay

SHIPPING
DanceLine offers shipping.  Typically Items are sent via USPS priority mail.  There is no handling fee.  DanceLine absorbs the cost for packaging

GROUP ORDERS 
DanceLine supports group orders. Group rates may not be honored if purchase are not paid. Group orders are negotiated offline.  Group Orders may be made available online for the groups convenience.

REWARDS
DanceLine provides reward for in store purchases.  Rewards are based on individual purchase amounts.  20 for every $200 spent. Rewards are managed by POS system. To obtain rewards, name, zipcode and email are requested.

PRIVACY POLICY
our personal information will not be shared with any supplier, merchant, or other third party. Danceline would like to contact you by phone for special orders and by email for special offers, receipts and reward coupons. Collections will be by phone and mail.

DanceLine® respects the privacy of users who visit this Site. The following policies are in effect for all of the Web pages operated by DanceLine. Please read our Privacy Policy from time to time, since it may be modified periodically.

Keeping Your Information Secure

Keeping your personal information secure is one of our most important responsibilities. We will safeguard, according to established standards of security and confidentiality, any information our users share with us. We access information when needed to maintain accounts, ensure that our services are meeting user needs, when considering a request for additional services or when exercising our rights under the law or any agreement with you. We continually access new technology for protecting information. Our employees are trained to understand and comply with these information principles.

When Information Is Collected and Not Collected.

In some circumstances, DanceLine may request personal information from you, like your name, e-mail address, company name or telephone number. Your response to these inquiries is strictly voluntary. This information is stored and used by DanceLine for internal and market research purposes only. We may also ask you to provide optional demographic information such as your zip code. When a visitor requests pages on the DanceLine site, our servers automatically recognize the browser's domain name and IP address. Our servers also record e-mail addresses that you submit for registration. We may also collect statistical information about how visitors are generally searching or using the Site and reserve the right to compile and publish profile information about our visitors without the visitor's name and addresses for reasonable business purposes.

We may use "cookies" (small pieces of information stored by your browser on your computer's hard drive) to track sessions and to personalize your experience on our site. Such uses allow us to improve our site and better tailor it to meet our users' needs. We also use this information, and other information we obtain from your current and past activities on the site, to troubleshoot problems, to enforce our Terms and Conditions of use and to make available to our users additional services that may be of interest to them. In general, DanceLine will not share your information with anyone who is not an employee or affiliate of DanceLine, or who has not signed an appropriate non-disclosure agreement.

In general, you can visit DanceLine's sites without divulging any personal information. However, there are areas of DanceLine's sites that require this information to complete their customization functions. These site areas may not be available to those choosing not to reveal the information requested.

How DanceLine Uses Your Information

DanceLine uses personally identifiable information to customize your experience at DanceLine and on the DanceLine sites, to analyze site usage and to improve our content and service offerings. Specifically, DanceLine may use your personal information to alert you to products and services that can assist you in your business and to promote site registration. DanceLine will not sell, rent or share personally identifiable information about you to any unaffiliated third party unless we have previously informed you in disclosures or agreements, have been authorized by you or are required by law. If we receive a subpoena or similar legal process demanding release of any information about you, we will generally attempt to notify you (unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not share information with other parties, including government agencies. By posting e-mails or voice mails through DanceLine you understand that the information is not secure.

DanceLine® carries dancewear and footwear by the industry's finest manufacturers for Men, Woman and Children.

DanceLine® also has a selection of dance accessories. 

DanceLine® takes pride in providing our customers with the most up to date styles and technically advanced fabrics for the modern performer.

If you cannot find the exact garment or shoe in our large inventory, or in the exact color you desire, we can special order garments and shoes.

DanceLine associates look forward to serving your needs when it comes to custom or special orders.

DanceLine® is here for you.

© 2013-2020 DanceLine